OVER 2.5 MILLION CURLFORMERS® & WAVEFORMERS® SOLD   •    FREE DELIVERY OVER $20 US / £15 UK/ $50 ROW    •    SIGN-UP TO OUR NEWSLETTER AND SAVE 10%

Returns & Refunds

Not happy with your purchase? While this makes us feel pretty down, we understand we can’t please everyone.

Should you wish to return your HairFlair products purchased from us, please do so in the orginal condition within 14 days from receipt and we’ll happily refund or exchange them. But remember, all products must be undamaged and unused and in their original packaging. If you tick all these boxes, we’ll happily refund your full order amount. One quick thing – when returning items, please ensure you include the delivery note or a copy of your email order.

As we are not responsible for loss or damage to returns in transit, we would advise making use of recorded or special delivery and insurance, the cost of returning items in the post is not refunded. 

Refunds will be made to the payment method that was used for the original purchase.

BEWARE OF FAKES

Poor imitation Curlformers® & Waveformers® have not been adequately tested, with any type of quality or safety standards. They are often bad quality replicas.

Many manufacturers and suppliers of imitations are made with inferior materials and/or components that could be harmful to the environment.

Manufacturers of imitation products are not held to basic safety and wellbeing measures and are not held to any labour standards. They may not hold valid business licenses.

Using unauthorized websites and dealers can put you at risk of credit card fraud and identity theft.

If you're not sure?

Make sure you buy direct from this website or from one of our authorized resellers to ensure you get our lifetime guarantee.If you’re unsure you are buying genuine Curlformers® with a lifetime guarantee please visit our gallery and resellers list here to help you get the original and the best.

RETURNS ADDRESS

UK Deliveries

Hair Flair Ltd
PO BOX 25
Melton Mowbray
Leicestershire
LE13 1ZG

Delivery and returns telephone: 03444 171433, lines open Mon-Fri 9am-8pm GMT London time.

USA and International Deliveries

Hair Flair Ltd
eFulfillment Service
807 Airport Access Road
Unit D, Traverse City
MI 49686, USA

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