Not happy with your purchase? While this makes us feel pretty down, we understand we can’t please everyone.
Should you wish to return your HairFlair products purchased from us, please do so in the orginal condition within 14 days from receipt and we’ll happily refund or exchange them. But remember, all products must be undamaged and unused and in their original packaging. If you tick all these boxes, we’ll happily refund your full order amount. One quick thing – when returning items, please ensure you include the delivery note or a copy of your email order.
As we are not responsible for loss or damage to returns in transit, we would advise making use of recorded or special delivery and insurance, the cost of returning items in the post is not refunded.
Refunds will be made to the payment method that was used for the original purchase.
Poor imitation Curlformers® & Waveformers® have not been adequately tested, with any type of quality or safety standards. They are often bad quality replicas.
Many manufacturers and suppliers of imitations are made with inferior materials and/or components that could be harmful to the environment.
Manufacturers of imitation products are not held to basic safety and wellbeing measures and are not held to any labour standards. They may not hold valid business licenses.
Using unauthorized websites and dealers can put you at risk of credit card fraud and identity theft.
Only Genuine Curlformers® & Waveformers® will not rip your hair, come with strong hooks, contain no phthalates & are produced in audited factories, and don’t forget our unrivalled lifetime guarantee. Why put your hair at risk with other low quality curlers.
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