When you register and purchase from our store, we will collect your name, email, address and purchase details. The primary purpose is so that we know who you are and where to send your products. We do not store your payment details.
The collected information is for Hairflair Ltd only, and not shared with any third parties. We believe in respecting our customer’s privacy and treat you as we would like to be treated ourselves.
When you manually or electronically add your data, you are giving us permission to use your data. You will notice that there is also an Opt-in button. Please make sure you click this if you wish to stay in touch with us and hear about all our latest offers, launches and discounts. If you do not opt-in, we are not allowed to contact you if you reside within the EU. Don’t worry though, if you forgot to click, just send us an email and we can update this for you.
We collect your data (name, address, telephone number, purchased products) and store it in our secure in-house system that is kept secure and safe at all times. We have a dedicated company that look at our site security 24 hours a day. We also upload your data onto our email system that allows us to email you about your order, request reviews and to inform you about all our latest products and deals. We do not share your email with other companies, you are far too precious to us to share.
All your data is stored in accordance with the GDPR law of 2018.
Occasionally we like to email you about products, but we appreciate that there is nothing worse than receiving a ton of emails that are not relevant to you. Therefore, we like to create your very own custom made offers. In order for us to do this, we use your previous order history to see what may be relevant to you. In real terms, here is an example of how we may use your data:
For example: if you previously bought one of our Deluxe Barrel Curlformers, we may send you details of our new Purple Softhood to help your Curlformers dry quicker. There may even be a special exclusive discount. Not bad hey?
We also may ask you how you are getting on with your products to help us continuously improve our service and offer you any help you may need. You are our greatest asset and help us to grow and offer you only the best products available in the market.
We will be improving and adding new functionality and features to this website and improve and add to our existing products, services and promotions. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will post the changes on our website to notify you of the changes. We encourage you to check this page frequently so you don’t miss out.
We may in the future use a super-intelligent system that helps us know who is visiting and using our website. For example, we may use technology to determine which web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website. This won’t affect your personal identity and safety.
We use these types of data to improve the content and functionality of our website and any e-mail updates we may send, to better understand our customers and visitors, and to improve the services we offer.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.
In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.
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